Customer Services
At Dale Photographic we believe that it's not just price and a well designed site that will make you want to buy from us. Although this is important, we also believe that buying online should be as easy as going into our showroom and that is why we have taken care to make sure you have the confidence in us to use our web site. If you are happy with our service please tell your friends. If not, then please tell us.
VAT
All our New equipment prices quoted Include VAT. Some Used equipment prices dont have any VAT present in the sale such as Commission sales and Dealer margin sales. If you are buying New goods from outside the EU the VAT will be deducted at the check out.
Contact Us
Contact Us: By Phone You can call us between 9.30am to 5.00pm from Monday to Friday and 9.30am to 12.30pm on Saturdays. Call 0113 2454256. Fax us on 0113 2343869 and we'll get back to you as soon as possible. Contact Us by e-mail and we will be more than happy to assist you with any enquiries.
Showroom and Opening Hours
We are open Monday to Friday 9.30 - 5.00 and Saturday mornings between 9.30 and 12.30. We are Closed on Sundays and Bank Holidays. You are welcome to visit us at our showroom. Our Address is Dale Photographic Ltd, 60-62 The Balcony, The Merrion Centre, Leeds, West Yorkshire, LS2 8NG, England. * Please check stock availability before travelling.
Travelling a long distance?
If you are travelling a long distance, to buy a specific item, please contact us to check our stock position before you travel.
Reserve Products
We are willing to reserve products for you in advance if you are travelling a long distance. Please contact us to arrange this.
Secondhand Equipment
Secondhand equipment is sold on a 'First come, first served' basis. We can not guarantee the availability of any secondhand items listed on our 'Used Equipment' pages as items are not deleted until they are paid for and despatched.
Opening Hours
We are open Monday to Friday from 9.30am to 5.00pm and 9.30 to 12.30 on Saturdays. We are closed on Sundays and Bank Holidays.
Links to Suppliers
We have links to all our photographic suppliers. Just click on the link listed on every manufacturers product page. You will find the postal address, phone number, fax number, email address (if listed) and web site address.
Commission Sales
Sell your unwanted cameras and lenses on commission with us. All items are placed on our web site with a photograph and decription. We charge 20 %. Please contact us for details.
Order Tracking
WEEE Regulations
WEEE Regulations:
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.
The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.
? Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.
? Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.
Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.
DALE PHOTOGRAPHIC LTD is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.
For example, if a customer bought a new LENS from us we would accept their old LENS and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.
Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below:
Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.
